Shipping policy
Shipping Policy
Last updated: September 10, 2026
At Holivya, we want to make sure your order arrives safely and on time.
Processing Time
Orders are typically processed within 1–3 business days after payment is confirmed.
Shipping Time
Estimated delivery time is 7–15 business days after your order has been processed.
Please note that delivery times are estimates and may vary due to carrier delays, customs, weather, or other circumstances outside our control.
Shipping Costs
Shipping costs are calculated and displayed at checkout before you complete your purchase.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with your tracking information.
Please allow 2–5 business days for tracking information to update.
Incorrect Shipping Information
Please make sure your shipping address is correct before placing your order. If you entered an incorrect address, contact us as soon as possible.
Once an order has shipped, we may not be able to change the delivery address.
Delayed or Lost Orders
If your order has not arrived within the estimated delivery timeframe, please contact us at support@holivya.com and we will assist you.
Contact Us
If you have any questions regarding shipping or your order, contact us:
Website: holivya.com
Thank you for shopping with Holivya. ❤️